Welcome to The City of Choice Pietermaritzburg

Rental Space Now Available For the Tourism Hub.
Contact MPTA On 033 3451348


Feel free to download the full MTPA - Newsletters in the downloads section on the left

Don’t forget MPTA Membership Renewals due now – July 2013 – June 2014.

Msunduzi Tourism Hub Opening

Msunduzi Tourism Hub OpeningMsunduzi Tourism Hub Opening

Msunduzi Tourism Hub was officially opened on Friday, 31 January 2014. In attendance were Msunduzi Mayor Cllr Chris Ndlela, KZN MEC for Cooperative Governance and Traditional Affairs Nomsa Dube and her counterpart in the national Cabinet, Lechesa Tsenoli, KZN MEC for Finance Ina Cronje and KZN Social Development MEC Weziwe Thusi.

The Tourism Hub is a state of the art building that will house Visitor Information Centre (VIC) Craft Hub and Tourism related businesses. While this will add glory to the city centre and complement the Pietermaritzburg Urban Renewal Programme that is underway, it is positioned strategically as gateway to the entire Umgungundlovu District.Msunduzi Tourism Hub Opening

Office space for tourism related businesses is still available. All interested can contact us on 033 345 1348

Dumisani Mhlongo

Director: Msunduzi Pietermaritzburg Tourism

Grading Council Reveals Changes To Criteria

The Tourism Grading Council of South Africa (TGCSA) has completed its three-yearly review of the grading criteria and minimum requirements (MR) that has seen some changes that will impact four- and five-star establishments.

Now, four-star establishments are no longer required to have a shower screen only. The MR now states that shower curtains are acceptable but they must be laundered after each stay and must be free of stains, tears, holes and mould. Thembi Kunene, chief quality assurance officer for the TGCSA says assessors will be instructed to check back of house to ensure there is sufficient stock of shower curtains beyond what is just hanging inside the rooms.

Another amendment to bathroom requirements applies to five-star properties, which can now apply for dispensation from the MR of a separate shower and bath. If dispensation is granted, the property will need to clearly stipulate in its marketing collateral as well as the booking confirmation, that it only has a shower or a bath.

Four-star establishments are no longer required to have a ‘noiseless mini bar fridge in the room and beverages and snacks available on request from the service’. Now a mini bar only has to be supplied upon request by the guest.

Four- and five-star hotels and lodges are now required to have (minimum) 32-inch (81cm) remote-controlled flat-panel colour television.

Another change is that the self-catering category has been split into two: Exclusive Use Category and Shared Vacation Category. Exclusive Use refers to self-catering accommodation for exclusive use, such as apartments and free-standing residential dwellings. Shared Vacation refers to lifestyle apartments and resorts with onsite or communal facilities and amenities.

Interestingly, some of the anticipated changes did not get much support from the industry during the review process, including the introduction of a six-star or ‘five-star deluxe’ category. “The overwhelming sentiment from industry was that we should just keep it as five star,” says Kunene.

She says the new criteria and requirements balance the expectations with the viability, profitability and sustainability of South African tourism businesses. They were based on feedback from the TGCSA’s online review process, which saw over 2 300 people commenting on the criteria. “The revision of the criteria did not only take into consideration industry input but also the various comments we received on their sister publication, Tourism Update website when we published the criteria for comment. All these comments were considered when the final decisions were made on the criteria,” says Thembi.

MPTA News Edition December 2013

Feel free to download the full MTPA - Newsletters in the downloads section on the left

Don’t forget MPTA Membership Renewals due now – July 2013 – June 2014.

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