Tourism Establishments Compliance Operation

This was the first Compliance Joint operation with Licensing Unit and was primarily targeting those that would have advertised themselves as local tourism establishments but are not registered. The of Sustainable Development Portfolio Committee Chairperson- Cllr Sibongile Mkhize was part of the operation.

The visit was about monitoring general tourism businesses registration and Covid19 compliance in particular.

Sustainable Development Portfolio Committee Chairperson- Cllr Sibongile Mkhize (with a blue scarf) with the joint Tourism and Licensing Unit Team.

COVID 19 Compliance:

Part of the visit was to check compliance with above;

The recent opening of Leisure Tourism has meant that Tourism Establishments resumed business activities

Strict Observation to Alert Level 2 Regulations & Protocols has become key for tourism establishments at a time when the issue of tourist safety is no longer about crime but now includes Covid19 possible exposure. Unfortunately there are already lack of compliance complaints against certain tourism establishments from the public.

Only four out of fifteen establishments visited complied with requirements and at least one  was suspected brothel parading as Guest House

‘ Illegal tourism businesses are a historical problem in Pietermaritzburg.  This does not only present unfair competition to legal businesses but also a challenge of unmonitored service quality and it robs the municipality of business rates’.  Said Dumisani Mhlongo – Director – Pietermaritzburg Tourism

For Tourism Businesses to be deemed registered they must have;

  1. Msunduzi Municipality Documents relating to business registration
  2. Proof of current Registration with local Tourism office (Msunduzi Pietermaritzburg Tourism)
  3.  Proof of current with KZN Department of Economic Development, Tourism and Environmental Affairs (EDTEA)